Privacy Policy

Last updated: 27 July 2026

This Privacy Policy explains how Ajay Textiles (“we”, “us”), Rasipuram, Namakkal, Tamil Nadu, collects, uses, and protects your personal information when you use our website or place an order. By using our website, you agree to this policy.

Information we collect

Contact & account details: name, mobile number, email address.
Delivery details: shipping address and phone number.
Order & payment history: items purchased, amounts, and order status.

How we use your information

To create your account and verify you via one-time passwords (OTP).
To process, fulfil, and deliver your orders and send order/shipping updates.
To provide customer support and respond to enquiries.
To send promotional updates only if you opt in (you can opt out anytime).
To prevent fraud and comply with legal obligations.

Payments

Payments are processed securely by our payment gateway partner. We never store your full card, UPI, or bank details — that data is handled directly by the payment gateway.

Who we share data with

We do not sell your personal data. We share only what is necessary with trusted service providers who help us run the store, such as:

Payment partners — to process your payments securely.
Communication partners — to send verification codes, order updates, and emails.
Delivery partners — to ship your orders.

These providers may only use your data to perform their services for us.

Data retention

We keep your account and order records for as long as your account is active or as required for accounting, tax, and legal compliance. You may request deletion of your account data (subject to records we must retain by law).

Your rights

You can view and update your details from your account at any time. You may also request access to, correction of, or deletion of your personal data by contacting us using the details below.

Grievance Officer

For any privacy concern or grievance, contact:
The Proprietor, Ajay Textiles
Email: [email protected] · Phone: +91 9360406977

Security

We use reasonable technical and organisational measures (encryption in transit, access controls, and secure payment partners) to protect your data. No method of transmission is 100% secure, but we work to safeguard your information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact us

Ajay Textiles, Rasipuram, Namakkal, Tamil Nadu 637408, India · [email protected] · +91 9360406977